Live A Beautifully Branded Equestrian Lifestyle™

Live A Beautifully Branded Equestrian Lifestyle™

Orders & Payment

  • Visa
  • Mastercard
  • Paypal
  • American Express

When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.

Made to Order items and personalized items require full payment at the time the order is placed. Once the order is received on sprhodes.com, you will receive a confirmation email that your order was successful. If you do not receive a confirmation email, please contact SP RHODES Client Services at info@sprhodes.com to confirm your order.

Orders placed on sprhodes.com are subject to applicable state, local and county sales tax. Your order confirmation will reflect an estimated sales tax and order total based on the shipping zip code entered when your order was placed. 

Orders for items available for immediate purchase cannot be cancelled or modified once they have been placed. 

Pre-orders and back-orders that have not yet shipped can be cancelled by contacting us at info@sprhodes.com.

Made-to-Order and personalized items cannot be canceled or modified. These items are considered final sale and cannot be returned.

Still have questions?
Open up an online chat below, either on the left or right of the page.
Our chats are not robots; you will speak with a live person in the studio. If we do not reply, please leave an email message and we will reply within the day. 

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All the products on this website can be customized with your logo. Some products (like grooming tools) are customized using engraving. Other products are customized using embroidery. In order to place an order for branded products, we need to have your logo on file. You can also order products without customization. 

Most products have a tiered pricing option with discounts that will be applied in your cart. All items are available as horse show awards.

If the products you are ordering are being engraved, there is no cost to add your file to our system; send your logo to equestrianlogos@sprhodes.com and enter your farm name when prompted after you select “YES” to customization on the product you are purchasing. The option to add your farm name will appear once you confirm you want customization. 

If you are ordering apparel, stable accessories or horse wear that requires embroidery, you will need to either send us your stitch file (.DST file – no additional charge) or pay for an embroidery package. Packages range from $125 to $425 depending on how many stitch file sizes you require. 

Once your logo is on file for embroidery, you are not required to pay for digitizing again and can have access to your files at any time.

All questions related to your logo and starting an account can be directed to equestrianlogos@sprhodes.com or you can open an online chat.

INCLUSIONS:

  • One-on-one design consultant and illustrator
  • Presented in hand-illustrated format
  • Priority service: 4-6 weeks
  • Custom color palette
  • Design is based on a comprehensive questionnaire
  • Competition is researched so we can strategically position your new brand
  • Up to Three concepts provided based on your questionnaire answers
  • Up to six revisions to your selected concept
  • Files are prepared in multiple color options and composition variations (stacked, horizontal)

INCLUSIONS:

  • Assigned to designated illustrator
  • Designs are presented in digital format
  • Custom colour palette
  • Timeline: 8-10 weeks
  • Design is based on a comprehensive questionnaire and the process is collaborative
  • Up to Two concepts provided based on your questionnaire answers
  • Up to four revisions to your selected concept
  • Files are provided in the colors of the version you select
  • All design files (.jpg, .png, .eps. .ai. .pdf, .ai)s

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