Orders & Payment
- American Express
When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.
Made to Order items and personalized items require full payment at the time the order is placed. Once the order is received on sprhodes.com, you will receive a confirmation email that your order was successful. If you do not receive a confirmation email, please contact SP RHODES Client Services at firstname.lastname@example.org to confirm your order.
Orders placed on sprhodes.com are subject to applicable state, local and county sales tax. Your order confirmation will reflect an estimated sales tax and order total based on the shipping zip code entered when your order was placed.
Orders for items available for immediate purchase cannot be cancelled or modified once they have been placed.
Pre-orders and back-orders that have not yet shipped can be cancelled by contacting us at email@example.com.
Made-to-Order and personalized items cannot be canceled or modified. These items are considered final sale and cannot be returned.
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Our chats are not robots; you will speak with a live person in the studio. If we do not reply, please leave an email message and we will reply within the day.