LIVE A BEAUTIFULLY BRANDED EQUESTRIAN LIFESTYLE™ • EMBROIDERED RIDER WEAR • CUSTOM HORSE WEAR • EQUESTRIAN LOGOS • FARM SIGNS • HORSE SHOW AWARDS • EQUESTRIAN LIFESTYLE WEAR

Orders & Payment

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When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.

Made to Order items and personalized items require full payment at the time the order is placed. Once the order is received on sprhodes.com, you will receive a confirmation email that your order was successful. If you do not receive a confirmation email, please contact SP RHODES Client Services at info@sprhodes.com to confirm your order.

Orders placed on sprhodes.com are subject to applicable state, local and county sales tax. Your order confirmation will reflect an estimated sales tax and order total based on the shipping zip code entered when your order was placed. 

Orders for items available for immediate purchase cannot be cancelled or modified once they have been placed. 

Pre-orders and back-orders that have not yet shipped can be cancelled by contacting us at info@sprhodes.com.

Made-to-Order and personalized items cannot be canceled or modified. These items are considered final sale and cannot be returned.

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Open up an online chat below, either on the left or right of the page.
Our chats are not robots; you will speak with a live person in the studio. If we do not reply, please leave an email message and we will reply within the day. 

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INCLUSIONS:

  • One-on-one design consultant and illustrator
  • Presented in hand-illustrated format
  • Priority service: 4-6 weeks
  • Custom color palette
  • Design is based on a comprehensive questionnaire
  • Competition is researched so we can strategically position your new brand
  • Up to Three concepts provided based on your questionnaire answers
  • Up to six revisions to your selected concept
  • Files are prepared in multiple color options and composition variations (stacked, horizontal)

INCLUSIONS:

  • Assigned to designated illustrator
  • Designs are presented in digital format
  • Custom colour palette
  • Timeline: 8-10 weeks
  • Design is based on a comprehensive questionnaire and the process is collaborative
  • Up to Two concepts provided based on your questionnaire answers
  • Up to four revisions to your selected concept
  • Files are provided in the colors of the version you select
  • All design files (.jpg, .png, .eps. .ai. .pdf, .ai)s

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